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Home PUA How to remove LiveSupport
PUA | 01/17/2018
Howtoremoveit

How to remove LiveSupport

By PC Utilities Software Limited

threatlevel

Antivirus Detection: 39 / 66 Score   Worldwide Sentiment: BAD


About : PUA (potentially unwanted application) is a program that may be unwanted PUAs include spyware, adware (malware).
How to remove LiveSupport logo
logo Program Details
  • File Name: 3abe8216ee3042d85576e55608e4c6e3
  • File Type: PE32 executable (GUI) Intel 80386, for MS Windows
  • File Size: 1221040
  • Last Modified Date: 1/17/2018 12:00:00 AM
  • MD5: 3abe8216ee3042d85576e55608e4c6e3
  • SHA-246: 67de73cac8f12973259efed9aa7f83f670f686b8f98a7bd5586e0212d9ebbf76
  • CRC32: AE13DB9D
logoSignature Info
  • Company Name: PC Utilities Software Limited
  • Legal CopyRight : PC Utilities Software Limited

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logoVirus Detection Information (39/66)
Malwarebytes
PUP.Optional.LiveSupport
Avira
PUA/OptimizerPro.RE
McAfee
Artemis!3ABE8216EE30
Avast
Win32:UnwantedSig [PUP]
AVG
Win32:UnwantedSig [PUP]
BitDefender
Adware.GenericKD.4306977
DrWeb
Program.Unwanted.1197
Webroot
Pua.Optimizer.Pro
K7AntiVirus
Adware ( 004bb8e41 )
MicroWorld-eScan
Adware.GenericKD.4306977
CAT-QuickHeal
Trojan.IGENERIC
Qihoo-360
Win32/Virus.IM.2bf
Bkav
W32.HfsAdware.59EA
Emsisoft
Application.AdClean (A)
ESET-NOD32
Win32/LiveSupport.A potentially unwanted
Yandex
Riskware.Agent!
Fortinet
Riskware/LiveSupport
VIPRE
Trojan.Win32.Generic!BT
Invincea
heuristic
McAfee-GW-Edition
Artemis!PUP
Sophos
Generic PUA MB (PUA)
Cyren
W32/Trojan.PWMO-2157
Antiy-AVL
Trojan/Win32.TSGeneric
Arcabit
Adware.Generic.D41B821
GData
Win32.Application.Agent.467OB8
AVware
Trojan.Win32.Generic!BT
MAX
malware (ai score=100)
Ad-Aware
Adware.GenericKD.4306977
NANO-Antivirus
Riskware.Win32.Unwanted.eaeozl
ViRobot
Adware.Livesupport.1221040
Endgame
malicious (moderate confidence)
Comodo
Application.Win32.Optimizero.J
F-Secure
Adware.GenericKD.4306977
ALYac
Adware.GenericKD.4306977
Zillya
Trojan.GenericCRTD.Win32.196
K7GW
Adware ( 004bb8e41 )
TrendMicro
TROJ_GE.B5CCB2BC
Symantec
Trojan.Gen.2
TrendMicro-HouseCall
TROJ_GE.B5CCB2BC
logoDropped file (7)
File Name
livesupport_deskband_x32.dll
File Path
%programfiles%\livesupport\livesupport_deskband_x32.dll
Size
196808
Type
PE32 executable (DLL) (GUI) Intel 80386, for MS Windows
MD5
dda98ccb6c9f02181fe0ed5ca631db70
SHA1
e3d8820e5b808d6007248c941ba18357962aeca7
SHA256
09f50257af18cfcbdfaeafe6e6216976ef59e029d8d53888d87b9c889a7f6eea
CRC
562245B1
File Name
unins000.dat
File Path
%programfiles%\livesupport\unins000.dat
Size
18121
Type
data
MD5
cfa9bb33659a0a2d86326e21d7e94905
SHA1
90eece3050783210a9a1f954c7b19bcb04035bc4
SHA256
f8c9a114bc3811b955cf970538c85c2ef4b086eb6ccc687b7d3b948cecf13372
CRC
CA282017
File Name
uninstall livesupport.lnk
File Path
%allusersprofile%\microsoft\windows\start menu\programs\livesupport\uninstall livesupport.lnk
Size
1008
Type
MS Windows shortcut
MD5
e507bd465b0d3cf26be8dff1d571bd94
SHA1
23e923cf3349d83831a6aaaf347767ec55a27f0c
SHA256
0838283163eb77214efa5928868d210be251c93fa2892dc9a65a840c5863c919
CRC
031650B6
File Name
livesupport.exe
File Path
%programfiles%\livesupport\livesupport.exe
Size
1011400
Type
PE32 executable (GUI) Intel 80386, for MS Windows
MD5
6a434c42384695ef387d16debc1b8b76
SHA1
c1c917fec7c9014ef1c156e6c5efc6bd974dec9c
SHA256
6c533d0585600cc4292ba4b59d1a891fec54a14374c21322b070fad36bddf25a
CRC
9FB248BE
File Name
livesupport.lnk
File Path
%userprofile%\desktop\livesupport.lnk
Size
1879
Type
MS Windows shortcut
MD5
ea6299bc2f8129083736d386b86b4a39
SHA1
4dd69765010ae05e8847787f54b990a3de8636a5
SHA256
363c192bcf39abf44a23961043de8fbfb2aed22fcd196ec5ea98d0ce962184ef
CRC
75C31EC2
File Name
livesupport.lnk
File Path
%allusersprofile%\microsoft\windows\start menu\programs\livesupport\livesupport.lnk
Size
1911
Type
MS Windows shortcut
MD5
c97de0371ceb0a7d25afb0c536cd7d42
SHA1
85853d96a5efef353cf9b4accfc53d8daf475ff9
SHA256
c612dbb4b6d50c37f5399e6f8fe7c822176be5d7e9a227345e437c6e1ab07c77
CRC
B364E473
File Name
livesupport_deskband_x64.dll
File Path
%programfiles%\livesupport\livesupport_deskband_x64.dll
Size
227016
Type
PE32+ executable (DLL) (GUI) x86-64, for MS Windows
MD5
ffef88355bc777a2f37027276103eafb
SHA1
513b14e00620036cc2b7b8a8b1db5c48981323e9
SHA256
58277e97406c78fd050546909dee33eb09ff023fd063ccffe1e842c63c8b12f3
CRC
62034DDE
Registry info howtoremoveitRegistry Details (50)
HKEY_CURRENT_USER\software\livesupport
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run\LiveSupport
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\shell extensions\cached\{EBFCF40E-A87B-463F-A782-55BDD4160B5E} {EB0FE172-1A3A-11D0-89B3-00A0C90A90AC} 0xFFFF
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasapi32\ConsoleTracingMask
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasapi32\EnableConsoleTracing
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasapi32\EnableFileTracing
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasapi32\FileDirectory
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasapi32\FileTracingMask
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasapi32\MaxFileSize
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasmancs\ConsoleTracingMask
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasmancs\EnableConsoleTracing
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasmancs\EnableFileTracing
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasmancs\FileDirectory
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasmancs\FileTracingMask
HKEY_LOCAL_MACHINE\software\microsoft\tracing\livesupport_rasmancs\MaxFileSize
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1
HKEY_CURRENT_USER\software\livesupport\PhoneNumber
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\DisplayVersion
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: Setup Version
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\QuietUninstallString
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: Selected Tasks
HKEY_CURRENT_USER\software\livesupport\RunOnOSRun
HKEY_CURRENT_USER\software\livesupport\FixHoverIconToTray
HKEY_CURRENT_USER\software\livesupport\SoftUpdateUrl
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\NoModify
HKEY_CURRENT_USER\software\livesupport\Os
HKEY_CURRENT_USER\software\livesupport\SoftUpdateDate
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Publisher
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\UninstallString
HKEY_CURRENT_USER\software\livesupport\Language
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\EstimatedSize
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: Language
HKEY_CURRENT_USER\software\livesupport\ShowTitleBarBtn
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: Deselected Tasks
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: Icon Group
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\NoRepair
HKEY_CURRENT_USER\software\livesupport\QueryDate
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: User
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\DisplayIcon
HKEY_CURRENT_USER\software\livesupport\Assistant
HKEY_CURRENT_USER\software\livesupport\AppStart
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\InstallDate
HKEY_CURRENT_USER\software\livesupport\MachineGuid
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\InstallLocation
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\Inno Setup: App Path
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\MajorVersion
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\DisplayName
HKEY_CURRENT_USER\software\livesupport\InstallDate
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\livesupport_is1\MinorVersion
HKEY_CURRENT_USER\software\livesupport\ShowTray
Registry info howtoremoveitNetwork Analysis (3)
http://www.msftncsi.com/ncsi.txt
http://updates.livesupport.pcutilitiespro.com/get_version/
http://ocsp.digicert.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBTfqhLjKLEJQZPin0KCzkdAQpVYowQUsT7DaQP4v0cB1JgmGggC72NkK8MCEATh56TcXPLzbcArQrhdFZ8%3D
Tips to Prevent virus and malware from Infecting Your System:
  1. Enable your popup blocker: Pop-ups and ads on the websites are the most adoptable tactic used by cybercriminals or developers with the core intention to spread malicious programs.
    So, avoid clicking uncertain sites, software offers, pop-ups etc. and Install a powerful ad- blocker for Chrome, Mozilla, and IE
  2. Keep your Windows Updated: To avoid such infections, we recommend that you should always keep your system updated through automatic windows update.By doing this you can keep your device free from virus.According to the survey, outdated/older versions of Windows operating system are an easy target.
  3. Third-party installation: Try to avoid freeware download websites as they usually install bundled of software with any installer or stub file.
  4. Regular Backup: Regular and periodical backup helps you to keep your data safe in case the system is infected by any kind of virus or any other infection.Thus always backup important files regularly on a cloud drive or an external hard drive.
  5. Always have an Anti-Virus: Precaution is better than cure. We recommend that you install an antivirus like ITL Total Security or a good Malware Removal Tool like Download Virus RemovalTool
Registry info howtoremoveitFolder Path (2)
%allusersprofile%\microsoft\windows\start menu\programs\livesupport
%programfiles%\livesupport

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Tips to prevent virus/malware from entering your computer :

1. Enable your popup blocker: Pop-ups and ads in the websites are the most adoptable tactic used by cybercriminals or developers with the core intention to spread malicious programs. So, avoid clicking uncertain sites, software offers, pop-ups etc.

2. Keep your Windows Updated: To avoid such infections, we recommend that you should always keep your system updated through automatic windows update. By doing this you can keep your device free from virus. According to the survey, outdated/older versions of Windows operating system are an easy target.

3. Third-party installation: Try to avoid freeware download websites as they usually install bundled of software with any installer or stub file.

4. Regular Backup: Regular and periodical backup helps you to keep your data safe in case the system is infected by any kind of virus or any other infection. Thus always backup important files regularly on a cloud drive or an external hard drive.

5. Always have an Anti-Virus: Precaution is better than cure. We recommend that you install an antivirus like  McAfee or a good Malware Removal Tool like Download Free Virus RemovalTool

6. Install a powerful ad- blocker for  Chrome, Mozilla,and   IE.

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